Shipping policy

Shipping & delivery

We ship to all countries available at checkout. The shipping options, prices and delivery times shown there apply to your order.

Shipping costs

• Standard shipping: €6.99 for an order value up to €49.99.

• Free shipping: from an order value of €50.00.

• Express shipping: €12.99.

Estimated delivery times

• Germany: standard 7–10 working days, express 5–7 working days.

• Austria: standard 8–10 working days, express 5–8 working days.

• EU and other countries available at checkout: standard 8–12 working days, express 5–8 working days.

Delivery times are given in working days. For personalized items we need your complete photo reference and all personalization details before the order can be processed.

Tracking & questions

As soon as your order has been shipped, you will receive the shipping information by email. If you have any questions about your delivery, please write to us at info@pyracraft.com.