Shipping & Payment

Shipping and production

We ship to the countries available at checkout. Shipping methods, costs and estimated transit times depend on your delivery address and are shown at checkout. The current free-shipping threshold is €50; check the conditions for your address at checkout.

Personalized products often take around 7–15 business days to make. The product page specifies the applicable time and when it starts. Approvals and revision requests may extend production. Transit time begins after dispatch and is additional.

See our shipping policy for details.

Tracking

You will receive a dispatch confirmation. For order questions, contact info@pyracraft.com.

Payment and returns

Available payment methods appear at checkout. See our returns policy for personalized products and your statutory rights.