Terms and Conditions

1. Scope of Application

These General Terms and Conditions apply to all orders placed by consumers via the Pyracraft online shop.


2. Contracting Party

The purchase contract is concluded with:

Pyrastone GmbH
Auhofstraße 116/2/6
1130 Wien
Austria

Email: info@pyracraft.com


3. Offer and Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but an non-binding invitation to order.

By clicking the order button, you place a binding order for the goods contained in the shopping cart.


4. Prices and Shipping Costs

All prices are in Euros (€) and include statutory value-added tax, unless otherwise stated.

In addition to the stated prices, shipping costs may apply.


5. Payment

Payment is processed through our payment service provider, Stripe.

The following payment methods are available:

  • Credit card
  • Others as available

6. Delivery

Delivery will be made to the address provided by the customer.

Delivery time:
8–20 business days within Europe


7. Personalized Products

Personalized products are excluded from exchange and return, unless there is a quality defect.


8. Warranty

Statutory warranty rights apply.


9. Liability

We are fully liable for intent and gross negligence. In cases of slight negligence, we are only liable for the breach of essential contractual obligations.


10. Final Provisions

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

The place of jurisdiction, where permissible, is: Vienna, Austria